Information Systems Continuity Committee
Type of Committee: Main Committees
Subcommittee Type: Orientation / Coordination
Committee's Aim / Responsibilities: The committee is responsible for declaring a crisis situation related to technological or cybersecurity incidents that cause disruptions in information systems, deciding on the activation of the Information Systems Continuity Plan, and ensuring coordination with other recovery, continuity, and response teams.
In crisis situations, the committee shall:
- Declare a crisis situation by evaluating all factors related to the incident,
- Inform the Corporate Crisis and Business Continuity Management Committee and obtain approval for plan activation,
- Activate the Information Systems Continuity Plan,
- Ensure coordination with recovery, continuity, and response teams,
- Take necessary decisions to prevent or minimize damage during the crisis,
- Make strategic decisions to ensure effective response and recovery,
- Evaluate the impact of the crisis and decide on actions for returning to normal operations,
- Assess post-crisis events and make strategic decisions for improvements.
In non-crisis situations, the committee shall:
- Support and approve the development of solutions, strategies, and plans necessary to ensure the continuity of information systems,
- Participate in the testing and exercises of the plans,
- Support the improvement of the plans based on the findings and development areas identified during exercises,
- Consult and seek approval from the Corporate Crisis and Business Continuity Management Committee when necessary regarding the plans,
- Approve objectives related to the Information Systems Continuity Plan and ensure that continuous improvement is considered at every stage of the information systems continuity management model.
Committee History: Established on September 2020.
Meeting Frequency: The Committee meets at least once a year and in crisis situations.
Number of Meetings (2024): 2 meetings were conducted. (November, December)
Number of Meetings (2025): The Committee meets at least once a year and in crisis situations.
Committee Members
İlker Kuruöz |
Engineering & Data EVP |
President |
Fatih Bektaşoğlu |
TC - Head of Technology Center |
Vice President |
Aydın Düren |
Board Member / Responsible for Legal Services |
Member |
Ebru Taşcı Firuzbay |
Talent & Culture EVP |
Member |
Ceren Acer Kezik |
Retail Banking EVP |
Member |
Öznur Metiner |
Talent & Culture Strategy, Projects and Data Director |
Member |
Elif Güvenen |
Corporate Brand Mgmt. & Marketing Comm. Director |
Member |
Emre Özbek |
Compliance Director |
Member |
Özgür Özkan |
Customer Experience & Satisfaction Director |
Member |
Mustafa Sakin |
TC - Architecture & Technologies Platforms Unit Manager |
Member |
Özge Çağlar |
TC – Digital Banking and Customer Experience Unit Manager |
Member |
Şahin Dalbudak |
TC - Banking Applications EVP |
Member |
Kutluhan Apaydın |
TC - CFE & Financial Companies Unit Manager |
Member |
Mustafa Şen |
TC - Payment Systems Unit Manager |
Member |
Seval Demirkılıç |
TC - Strategy & Control Unit Manager |
Member |
Özgür Tüzemen |
TC - Data & Advanced Analytic Unit Manager |
Member |
Feridun Aktaş |
TC - Corporate Security Unit Manager |
Member |
Emre Kunt |
TC - Service Resilience and Continuity Unit Manager |
Member |
Tuna Barış Özken |
TC - Infrastructure & Communication Unit Manager |
Member |
Selen Kuruten |
TC - Application Services Resilience Mgmt.-2 Unit Manager |
Member |
Burçin Çimşit |
TC - Business Continuity Manager |
Member / Secretary |