Information Systems Continuity Committee

Type of Committee: Main Committees

Subcommittee Type: Orientation / Coordination

Committee's Aim / Responsibilities: The committee is responsible for declaring a crisis situation related to technological or cybersecurity incidents that cause disruptions in information systems, deciding on the activation of the Information Systems Continuity Plan, and ensuring coordination with other recovery, continuity, and response teams.

In crisis situations, the committee shall:

  • Declare a crisis situation by evaluating all factors related to the incident,
  • Inform the Corporate Crisis and Business Continuity Management Committee and obtain approval for plan activation,
  • Activate the Information Systems Continuity Plan,
  • Ensure coordination with recovery, continuity, and response teams,
  • Take necessary decisions to prevent or minimize damage during the crisis,
  • Make strategic decisions to ensure effective response and recovery,
  • Evaluate the impact of the crisis and decide on actions for returning to normal operations,
  • Assess post-crisis events and make strategic decisions for improvements.

In non-crisis situations, the committee shall:

  • Support and approve the development of solutions, strategies, and plans necessary to ensure the continuity of information systems,
  • Participate in the testing and exercises of the plans,
  • Support the improvement of the plans based on the findings and development areas identified during exercises,
  • Consult and seek approval from the Corporate Crisis and Business Continuity Management Committee when necessary regarding the plans,
  • Approve objectives related to the Information Systems Continuity Plan and ensure that continuous improvement is considered at every stage of the information systems continuity management model.


Committee History: Established on September 2020.

Meeting Frequency: The Committee meets at least once a year and in crisis situations.

Number of Meetings (2024): 2 meetings were conducted. (November, December)

Number of Meetings (2025): The Committee meets at least once a year and in crisis situations.

Committee Members 

Committee Members Committee Members' Titles Responsibilities
İlker Kuruöz Engineering & Data EVP President
Fatih Bektaşoğlu TC - Head of Technology Center Vice President
Aydın Düren Board Member / Responsible for Legal Services Member
Ebru Taşcı Firuzbay Talent & Culture EVP Member
Ceren Acer Kezik Retail Banking EVP Member
Öznur Metiner Talent & Culture Strategy, Projects and Data Director Member
Elif Güvenen Corporate Brand Mgmt. & Marketing Comm. Director Member
Emre Özbek Compliance Director Member
Özgür Özkan Customer Experience & Satisfaction Director Member
Mustafa Sakin TC - Architecture & Technologies Platforms Unit Manager Member
Özge Çağlar TC – Digital Banking and Customer Experience Unit Manager Member
Şahin Dalbudak TC - Banking Applications EVP Member
Kutluhan Apaydın TC - CFE & Financial Companies Unit Manager Member
Mustafa Şen TC - Payment Systems Unit Manager Member
Seval Demirkılıç TC - Strategy & Control Unit Manager Member
Özgür Tüzemen TC - Data & Advanced Analytic Unit Manager Member
Feridun Aktaş TC - Corporate Security Unit Manager Member
Emre Kunt TC - Service Resilience and Continuity Unit Manager Member
Tuna Barış Özken TC - Infrastructure & Communication Unit Manager Member
Selen Kuruten TC - Application Services Resilience Mgmt.-2 Unit Manager Member
Burçin Çimşit TC - Business Continuity Manager Member / Secretary