Corporate Crisis and Business Continuity Management Committee
Type of Committee: Main Committees
Subcommittee Type: Orientation / Coordination
Committee's Aim / Responsibilities:
In crisis situations, the committee shall:
- Manage high-impact national crises that affect business continuity and make necessary strategic decisions,
- Exchange information and provide support where necessary in crises involving domestic and international subsidiaries, in coordination with the subsidiary’s crisis management committee,
- Coordinate and support, as needed, with the Information Systems Continuity Committee in crises involving information systems and cyber incidents,
- Decide on policies regarding affected employees, customers, and other stakeholders,
- Ensure decisions are made to prevent or minimize potential damage during the crisis,
- Make strategic decisions to enable effective response and recovery,
- Ensure communication is maintained with all relevant stakeholders and the media,
- Inform the Holding Corporate Continuity Committee about the crisis and provide updates,
- Ensure the provision of necessary resources for crisis management (e.g., financing, workforce, technology),
- Evaluate the impact of the crisis and make decisions regarding actions for returning to normal operations,
- Assess post-crisis events and make strategic decisions for improvement.
In non-crisis situations, the committee shall:
- Define the organization's business continuity policy,
- Set the organization’s business continuity objectives and scope,
- Lead efforts to ensure the organization’s continuity and resilience,
- Assign roles and responsibilities related to business continuity,
- Ensure employees understand and fulfill their assigned business continuity duties and responsibilities,
- Provide necessary resources (e.g., financing, personnel, technology) for business continuity management,
- Make decisions regarding the business continuity management system (e.g., strategy, priorities, budget),
- Guide, encourage, and support employees in integrating business continuity into everyday business processes,
- Review and approve business continuity strategies and solutions developed based on business impact and risk analyses,
- Participate in crisis management and business continuity tests and exercises,
- Evaluate the performance of the business continuity management system and ensure continuous improvement.
Committee History: Established on July 2019.
Meeting Frequency: The Committee meets at least once a year and in crisis situations.
Number of Meetings (2024): 2 meetings were conducted. (May, August)
Number of Meetings (2025): 2 meetings were conducted. (February,March)
Committee Members
Mahmut Akten |
CEO / Board Member |
President |
İlker Kuruöz |
Engineering & Data EVP |
Vice President |
Emre Kunt |
TC - Service Resilience and Continuity Unit Manager |
Coordinator |
Aydın Düren |
Board Member / Responsible for Legal Services |
Member |
Ebru Taşçı Firuzbay |
Talent & Culture EVP |
Member |
Aydın Güler |
Finance & Treasury EVP |
Member |
Ceren Acer Kezik |
Retail Banking EVP |
Member |
Sibel Kaya |
SME Banking EVP |
Member |
Cemal Onaran |
Commercial Banking EVP |
Member |
Sinem Edige |
Corporate, Investment Banking & Global Markets EVP |
Member |
Murat Atay |
Chief Credit Risk Officer |
Member |
Fatih Bektaşoğlu |
TC-Technology Center Director |
Member |
Selen Kuruten |
TC - Application Services Resilience Mgmt.-2 Unit Manager |
Member |
Burçin Çimşit |
TC - Business Continuity Manager |
Member / Secretary |