Corporate Crisis and Business Continuity Management Committee

Type of Committee: Main Committees

Subcommittee Type: Orientation / Coordination

Committee's Aim / Responsibilities: 

In crisis situations, the committee shall:

  • Manage high-impact national crises that affect business continuity and make necessary strategic decisions,
  • Exchange information and provide support where necessary in crises involving domestic and international subsidiaries, in coordination with the subsidiary’s crisis management committee,
  • Coordinate and support, as needed, with the Information Systems Continuity Committee in crises involving information systems and cyber incidents,
  • Decide on policies regarding affected employees, customers, and other stakeholders,
  • Ensure decisions are made to prevent or minimize potential damage during the crisis,
  • Make strategic decisions to enable effective response and recovery,
  • Ensure communication is maintained with all relevant stakeholders and the media,
  • Inform the Holding Corporate Continuity Committee about the crisis and provide updates,
  • Ensure the provision of necessary resources for crisis management (e.g., financing, workforce, technology),
  • Evaluate the impact of the crisis and make decisions regarding actions for returning to normal operations,
  • Assess post-crisis events and make strategic decisions for improvement.

 

In non-crisis situations, the committee shall:

  • Define the organization's business continuity policy,
  • Set the organization’s business continuity objectives and scope,
  • Lead efforts to ensure the organization’s continuity and resilience,
  • Assign roles and responsibilities related to business continuity,
  • Ensure employees understand and fulfill their assigned business continuity duties and responsibilities,
  • Provide necessary resources (e.g., financing, personnel, technology) for business continuity management,
  • Make decisions regarding the business continuity management system (e.g., strategy, priorities, budget),
  • Guide, encourage, and support employees in integrating business continuity into everyday business processes,
  • Review and approve business continuity strategies and solutions developed based on business impact and risk analyses,
  • Participate in crisis management and business continuity tests and exercises,
  • Evaluate the performance of the business continuity management system and ensure continuous improvement.

 

Committee History: Established on July 2019.

Meeting Frequency: The Committee meets at least once a year and in crisis situations.

Number of Meetings (2024): 2 meetings were conducted. (May, August)

Number of Meetings (2025): 2 meetings were conducted. (February,March)

 

Committee Members 

Committee Members Committee Members' Titles Committee Members' Roles
Mahmut Akten CEO / Board Member President
İlker Kuruöz Engineering & Data EVP Vice President
Emre Kunt TC - Service Resilience and Continuity Unit Manager Coordinator
Aydın Düren Board Member / Responsible for Legal Services Member
Ebru Taşçı Firuzbay Talent & Culture EVP Member
Aydın Güler Finance & Treasury EVP Member
Ceren Acer Kezik Retail Banking EVP Member
Sibel Kaya SME Banking EVP Member
Cemal Onaran Commercial Banking EVP Member
Sinem Edige Corporate, Investment Banking & Global Markets EVP Member
Murat Atay Chief Credit Risk Officer Member
Fatih Bektaşoğlu TC-Technology Center Director Member
Selen Kuruten TC - Application Services Resilience Mgmt.-2 Unit Manager Member
Burçin Çimşit TC - Business Continuity Manager Member / Secretary