Corporate Crisis and Business Continuity Management Committee

Committee Officer: Hatice Meriç

Type of Committee: Main Committees

Subcommittee Type: Orientation / Coordination

Committee's Aim / Responsibilities:

Duties of the Committee during the crisis:

  • Manages all the crisis situations that the bank will face, regardless of the nature of the event, For this purpose, coordinates and integrates all parties that need to respond to the crisis.
  • Activated by the President. If the President considers the situation as a crisis after a preliminary analysis of the situation, he formally calls the committee to a meeting. 
  • Requests information from the incident management teams about the situation.
  • Makes the necessary decisions to manage the crisis effectively.
  • Manages the crisis by giving instructions to the teams responsible for implementing the decisions taken, coordinates the relevant business areas, monitors the actions taken and the results of the decisions.
  • Officially declares to all relevant stakeholders when the crisis is over,. This statement is made by the chairman of the committee
  • Uses lessons learned during crisis management to improve crisis management plans.

The Committee's duties under normal circumstances:

  • Provides support and guidance for the creation of business continuity management plans.
  • Provides support, and guidance for the establishment of the business continuity policy and business continuity program, which determines the Bank's business continuity vision and principles, in line with the Bank's strategic objectives. Provides support, and guidance for the progress of the business continuity management program in line with policies and objectives.
  • Evaluates and approves the test and exercise schedule and test methods determined within the scope of business continuity. Evaluates the test reports and provides support for the necessary improvements for the identified development areas.
  • Evaluates the internal and external audit outputs for the business continuity program and determines the priorities of the development areas identified in the reports.
  • Evaluates and approves the recovery solutions determined within the scope of business continuity management program within the determined budget.
  • Evaluates the effectiveness, suitability and adequacy of the business continuity program.
  • Ensures compliance with business continuity management policies, standards, risk reduction controls and procedures throughout the Bank.  
  • Encourages the adoption and implementation of the roles and responsibilities determined in the business continuity policy within the bank organization.  
  • Enables the spread of business continuity culture and awareness within the bank.  
  • Participates in trainings and plan exercises in order to increase the maturity level in crisis preparation and rapid response.

Committee History: Established on July 2019.

Meeting Frequency: The Committee meets once a year.

Number of Meetings (2022): 30.05.2022

Committee Members 

Committee Members Committee Members' Titles Responsibilities
Recep Baştuğ CEO / Board Member President
İlker Kuruöz Engineering & Data EVP Vice President
Emre Kunt TC - Service Resilience and Continuity Unit Manager Coordinator
Aydın Düren Board Member / Responsible for Legal Services Member
Işıl Akdemir Evlioğlu Client Solutions EVP Member
Didem Dinçer Başer Talent & Culture EVP Member
Aydın Güler Finance & Treasury EVP Member
Mahmut Akten Corporate, Investment Banking & Global Markets EVP Member
Ceren Acer Kezik Retail Banking EVP Member
Sibel Kaya SME Banking EVP Member
Cemal Onaran Commercial Banking EVP Member
Murat Atay Chief Credit Risk Officer Member
Özlem Ernart Head of Risk Management Member
Feridun Aktas TC - Corporate Security EVP Participant Member
Cevdet Yılmaz TC - Application Services Resilience Mngmt Unit Manager Participant Member
Osman Bahri Turgut Director of Internal Audit Participant Member
Barış Gülcan Internal Control Director Participant Member
Tolga Haliler Organization & Process Development Director Participant Member
İlke Badraslı Temel Talent & Culture Front Director Participant Member
Kaan Kırtız Construction & Premises Discipline Director Participant Member
Burak Ali Göçer Garanti BBVA Pension CEO Participant Member
Kaya Yıldırım Garanti BBVA Factoring CEO Participant Member
Ayşegül Gülgör Garanti BBVA Fleet CEO Participant Member
Selahattin Güldü Garanti BBVA Leasing CEO Participant Member
Erhan Şatana Garanti BBVA Mortgage CEO Participant Member
Mahmut Kaya Garanti BBVA Asset Management CEO Participant Member
Utku Ergüder Garanti BBVA Securities CEO Participant Member
Orhan Veli Çaycı Garanti BBVA Pension Fund CEO Participant Member
Cagri Suzer GOSAS_Payment Systems Responsible CEO Member
Cagri Suzer Payment Systems Responsible EVP Member
Hatice Meriç TC - Business Continuity Manager Member / Secretary