Established in 1946, Garanti BBVA is Turkey’s most valuable and second largest private bank with consolidated assets close to TL 1.2 trillion (USD 66 billion) as of September 30, 2022.
Garanti BBVA is an integrated financial services group operating in every segment of the banking sector including corporate, commercial, SME, payment systems, retail, private and investment banking together with its subsidiaries in pension and life insurance, leasing, factoring, brokerage and asset management, besides international subsidiaries in the Netherlands and Romania.
Its custom-tailored solutions and wide product variety play a key role in reaching TL 873 billion performing cash loans and non-cash loans. Garanti BBVA’s capital generative, disciplined and sustainable growth strategy that strictly adheres to solid asset quality enables the Bank to move forward strongly. The Bank has a leading position in key banking service areas:
- Largest private bank in TL lending with 19.4%1 market share among peers.
- Highest TL customer deposit base among private peers with 18.4% market share
- Leadership in consumer loans with close to 22 million retail customers
- 18.2% market share in TL business banking
- Ranks #1 in Brand Power amongst private peers and #1 in SME NPS
Garanti BBVA’s purpose is to bring the age of opportunity to everyone, and with this purpose the Bank works to create value for all of its stakeholders. In the light of strategic priorities; the Bank focuses on improving the customers’ financial health by providing advice and actionable insights to them. The Bank puts emphasis on influencing decision-makers and other players in the sector regarding sustainability and making sustainability as mainstream. Garanti BBVA creates shared value and drives positive change through lending based on impact investment, as well as strategic partnerships and community programs focusing on material issues for both Garanti and its stakeholders.
Garanti BBVA constantly improves its business model and processes with operational excellence priority and keeps a close eye on financial and non-financial risks. In order to accelerate and drive its value creation; bank continues to focus on reaching more customers by being wherever customers are. As of September 30, 2022, Garanti BBVA provides a wide range of financial services to its 22.507 million customers with 18.766 employees through an extensive distribution network of 850 domestic branches, 8 foreign branches, 7 in Cyprus and one in Malta, and 1 international representative office. Garanti BBVA offers an omni-channel convenience with seamless experience across all channels with 5.442 ATMs, an award winning Call Center, internet, mobile and social banking platforms, all built on cutting-edge technological infrastructure.
Data, technology and “best and engaged team” are the key accelerators of strategy. Since 2019, Garanti BBVA has acquired 4.8 million new digital and 4.9 million new mobile customers, thus exceeding a total of 13 million digital and 12.6 million mobile customers. Share of digital sales in total sales has surpassed 86%. The Bank is continuously investing in robust and reliable technology, leveraging advanced data analytics and artificial intelligence. Recognizing that human capital is the driving force behind all progress, the Bank builds systems to recruit, train and develop young and innovative individuals on a continuous basis, to provide a working environment that encourages full utilization of employees’ skills, offers a wide range of opportunities and ensures recognition and awarding of their accomplishments.
Implementing an advanced corporate governance model that promotes the Bank’s core values, Garanti has Banco Bilbao Vizcaya Argentaria S.A. (BBVA) as its majority shareholder with 85.97% share2.
1. Rankings as of 30 September 2022
2. Please find the disclosure dated 18 May 2022
Note: Market shares and rankings based on bank-only BRSA Weekly Data, among private banks
Note: Branch, ATM and Customer data do not include companies subject to consolidation.