Did You Know ?
GARANTI BBVA IR APP
has been redesigned with investors’ feedbacks. This responsive and user friendly app provides instant mobile access to important financial and business information on Garanti BBVA. The app is available on Apple Store and Google Play Store.
In addition to Garanti BBVA Mobile and Garanti BBVA Internet, our customers are now able to
complete loan applications from Garanti BBVA Call Center.
A NEW VIDEO CALL FEATURE
for remote General Purpose Loan applications in order to further decrease branch dependency
First bank in Turkey to make
“SWIFT TRACKING REPORT” FEATURE
available via our online banking. We now allow our users to track the entire process, from order placement through to transaction completion. Transaction details - such as the status of the currency transfer, the intermediary bank, time elapsed, and can all be easily viewed from now on.
Within the digitalization journey of
our customer experience team launched a new option for
customers to submit their complaints by leaving a Voicemail to the Call Center.
“DIGITAL AUTO LOAN”
which provides a smart tool for the calculation of different payment plans has been launched. Whether you are a Garanti BBVA customer or not, anyone can make an auto loan application easily and get the pre-evaluations result immediately via garanti.com.tr without the necessity of contacting a branch or call center.
GARANTİ BBVA ASSET MANAGEMENT
increased its volume in pension funds to TL 16,6 billion with a market share of 17.2% and its volume of mutual funds is TL 4,8 billion with a market share of 7.5% as of 31.03.2019.