Main Pillars of Our Strategy

Our Customers

  • Listen to our customers, understand their needs, meet and exceed their expectations by offering the highest service quality and innovative solutions
  • Help our customers achieve their targets and make an impact on their lives


Garanti BBVA Employees

  • Competent, well-educated and who value continuous progress and think big
  • Respectful of the society and the environment, pleasant, solution-oriented, enthusiastic
  • Responsible and ethical banking professionals


Our Business Model

  • Leading transformation in parallel with technological and digital developments
  • Backed by state-of-the-art IT infrastructure
  • Effectiveness and productivity focused efficient business model across all channels